Anomalie #1501
fermé
Can not add Membership dues
100%
Description
When we try to add the membership dues for a member, the system just times out.
After switching on the error reporting, no error is shown on screen or in the log
I increased already the timeout times and the memory limit to 64MB, however with no avail
Request Timeout
This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'.
Mis à jour par Johan Cwiklinski il y a environ 4 ans
- Statut changé de Nouveau à Commentaire
It's difficult to know what went wrong, and impossible to reproduce on my side.
As contribution creation seems to work properly for most of the users, there are several possibilities:
- an issue with mail configuration,
- an issue with post contribution script,
- something wrong in database that would cause an infinite loop,
For both two first; it can be disabled in preferences in order to test. For the last one, maybe the best way would be to try with a brand new database.
In all cases, keep an eye (`tail -f`) on all relevant logs, including system PHP and Galette ones. Maybe trying with DEV mode would also give extra information.
Mis à jour par Heiko Zscherp il y a environ 4 ans
Solved... as pointed out by Johan, it was an issue in the mail configuration... as SSL via SMTP does not work, only TLS or unsecure...
Thanks
Heiko
Mis à jour par Johan Cwiklinski il y a environ 4 ans
- Statut changé de Commentaire à Nouveau
- Priorité changé de Normal à Bas
Thank you for the feedback.
As problem can be solved, I've lowered current ticket priority; but I keep it open since Galette should better handle those cases.
Mis à jour par Johan Cwiklinski il y a environ 3 ans
Mis à jour par Johan Cwiklinski il y a environ 3 ans
- Catégorie mis à Emails
- Statut changé de Nouveau à Fermé
- Assigné à mis à Johan Cwiklinski
- % réalisé changé de 0 à 100
Mis à jour par Johan Cwiklinski il y a environ 3 ans
- Lié à Anomalie #1591: Envoie de mail ne fonctionne pas en Smtp sur le port 465 et SSL ajouté